02476 464789Open 7 days a week

Treating your pet as one of the family 

Covid-19 Update 22nd May 2020

Please rest assured that we are still here for you and your pet!

However during these unprecedented times, we need to work in new and different ways. In line with Government guidance, we have implemented measures to ensure social distancing, and this means our doors are currently locked to customers. It also means we are assessing and prioritising appointments and operations on a case-by-case basis. All 3 of our sites remain open, however our opening times may vary from normal whilst we work with smaller teams.

If you need veterinary advice, to order medication, or you have concerns about your pet, please telephone us on the usual number. Our experienced, qualified staff will then be able to assess you and your pet’s needs and offer advice, a telephone consultation, or an appointment at the practice as appropriate.

Please do not attend the practice if you are symptomatic, self-isolating or shielding – instead you will need to ask somebody else to bring your pet in to us. We also need to know if your pet has been in contact with anybody who has tested positive for Covid-19 so that we can protect our team by taking extra precautions in addition to the usual PPE.

When attending the practice for any reason, please:

  • Telephone us to let you know you are here and remain in your car
  • Be patient as we are juggling emergencies alongside more routine cases
  • Ensure you answer your phone even if you do not recognise the number, as we are keeping our main phone lines clear for emergencies
  • Bring your pet in a secure carrier, or on a well-fitting collar/harness and lead
  • Respect social distancing as we take your pet into the building for examination (you will not be allowed to accompany your pet unless in exceptional circumstances)
  • Make payment by card in advance for orders, or at the appointment

Home visits are not available at this time due to the increased risk to our staff.

We would like to thank you all for the lovely messages and words of encouragement we have received in these challenging times. We are enormously proud of the dedication shown by the entire team at Broad Lane Vets, in continuing to ensure the welfare of those most important members of our families; our pets.


With Elly Pittaway now at the helm, Broad Lane Vets has been trusted by generations of Coventry pet owners since it was established by Roy Hands back in 1969. We have grown over the years, but are proud to still be an independent family-run practice, at the heart of the local community. Our team of caring, experienced veterinary professionals make full use of the latest advances in veterinary medicine to look after your pet's health. And we are still passionate about treating your pet the way they should be - as one of the family.

Elly Pittaway BVSc MRCVS, with

Elly Pittaway BVSc MRCVS, with "Stumpy"

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